We had a fun day today. Until we arrived home after spending part of the day with my sister. It was just getting dark. It was quite cool outside. We walked up the sixteen stairs to the front door and Dear One's key card would not work in the lock. AT ALL!! So I tried. My key card did not work, either.
Dear One shone his phone light onto the phone numbers to call. As it happens, it was after 5 PM so no one answered the office phone so we called the Emergency Number (for emergencies that could not wait until the next day the office was to be open...) A rather impersonal male answered, asked all kinds of questions, I presume to see if we should be there at that condo. Eventually I told him I was without a sweater or jacket and I was in urgent need of the LGR....which I was. He then said he would call the security office and if they did not come rescue us within ten minutes that we should call a third number.
They did not come in the promised ten minutes so I called the third number. A nice-sounding girl answered the phone and said she would send security soon. OK, well, soon is as soon does!
Finally a nice security girl came up the stairs and opened the door with her key card. Except that IT DID NOT OPEN! She said she would have to go call Mr. Someone...who usually was able to arrive in about thirty minutes. He probably would need to pull off the lock and install a new battery. Well, I had been standing there with legs crossed for almost 45 minutes so time had run out.
After the nice security girl left I carefully made my way down the stairs to the outside facilities. Embarrassing but necessary.
In about fifteen minutes Mr. Someone came, went upstairs while we remained in the car which was idling with the heater blowing on us, and came back down almost instantly. He handed us each a key card in a wrinkled holder. He told us that the resort had done a system update today and re-installed the firmware so all the keys no longer worked so they had put our new keys under our mat! Can you believe ie? They did not attempt to call us all day. Dear One and I both had our phones so they could have notified us. Oh, well.
The good news about that is that #1. we are now inside and comfy and almost warm again, and #2. while shivering outside at the front door, a deer family walked by just at the foot of the stairs! A big deer, a smaller deer, and three baby deer. So sweet to see them. Heavenly Father blesses us in so very many ways.
Such a sweet thing to see, Dear One was in the car with the hazard lights on as requested by the original callee and he saw the deer family also. Nice way to get our minds on something other than discomfort.
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